{"id":2009,"date":"2026-10-19T12:00:00","date_gmt":"2026-10-19T11:00:00","guid":{"rendered":"https:\/\/subsroute.com\/?page_id=2009"},"modified":"2026-10-19T12:00:00","modified_gmt":"2026-10-19T11:00:00","slug":"faq","status":"publish","type":"page","link":"https:\/\/subsroute.com\/ar\/faq\/","title":{"rendered":"\u0623\u0633\u0626\u0644\u0629 \u0634\u0627\u0626\u0639\u0629"},"content":{"rendered":"

Everything buyers actually ask \u2014 payments, delivery, warranty, and how the store works. If your answer isn’t here, \u062f\u0639\u0645 Telegram<\/a> replies fast.<\/p>\n\n\n\n

Orders & delivery<\/h2>\n\n\n
How fast is delivery?<\/summary>

Automatic and fast: most orders are delivered by email within about three minutes of payment confirmation. Rare products marked “manual” on their page are handled by a human within minutes to a few hours \u2014 the product page always tells you which type you’re buying.<\/p><\/details>\n

Where exactly do I receive my order?<\/summary>

In the inbox of the email you enter at checkout. The email contains your code or account credentials in a clean, copyable block. Check the spam folder if it hasn’t arrived in five minutes, and confirm the email address on your order confirmation before contacting support.<\/p><\/details>\n

Can I track my order?<\/summary>

Yes \u2014 the \u062a\u062a\u0628\u0639 \u0627\u0644\u0637\u0644\u0628<\/a> page works with your order number, and every order also appears under your account’s Orders tab if you created one. Statuses move from processing to completed automatically.<\/p><\/details>\n

What if my order is delayed?<\/summary>

If more than 30 minutes have passed since payment and you’ve checked spam, message @SubsRouteSupport with your order number. Delayed orders get priority handling and, in the rare case a supplier fails entirely, an immediate refund or replacement \u2014 your choice.<\/p><\/details>\n\n\n\n

Payments<\/h2>\n\n\n
Which payment methods do you accept?<\/summary>

USDT (TRC20 and BEP20), BTC, ETH, Binance Pay, and cards through our secure gateway \u2014 plus local bank transfer (BaridiMob\/CCP) for customers in Algeria. All prices are in USD; the gateway converts cards automatically.<\/p><\/details>\n

Do I need an account to buy?<\/summary>

No. Guest checkout with just your email is the default \u2014 that email is where your order is delivered. An account is created automatically if you want one; it just makes reordering and warranty claims smoother.<\/p><\/details>\n

Are there hidden fees?<\/summary>

None. The price on the product page is the price you pay. The only conversions that occur are the ones your own bank or wallet applies on its side.<\/p><\/details>\n

How do crypto payments confirm?<\/summary>

Pay from the checkout page and the gateway watches the network for your transaction. Most USDT TRC20 payments confirm in under a minute; your order moves to processing the moment the network confirms \u2014 then delivery is automatic.<\/p><\/details>\n\n\n\n

Products & warranty<\/h2>\n\n\n
What exactly am I buying?<\/summary>

Three formats exist in the catalog, and every product page states which one applies: a private account<\/strong> (credentials you log in with and change), an upgrade<\/strong> (your own account gets a plan applied), or an activation code<\/strong> (you redeem it yourself). No surprises after payment.<\/p><\/details>\n

How does the warranty work?<\/summary>

Every product carries a replacement window \u2014 typically 7 days for AI accounts and 30 days for VPN and Office products \u2014 shown on its page. If the product fails within the window, message @SubsRouteSupport with your order number; we replace it or refund it, at your preference.<\/p><\/details>\n

Why are prices lower than official ones?<\/summary>

Wholesale sourcing, automated delivery, and flat honest margins. Read the full story \u2014 including how to sanity-check any store like ours \u2014 in our gray-market buyer’s guide<\/a>.<\/p><\/details>\n

Can I order in bulk or resell?<\/summary>

Yes \u2014 email support@subsroute.com with products and volumes. Resellers get a dedicated thread, priority handling and better unit pricing on repeat volume.<\/p><\/details>\n\n\n\n

Safety & account questions<\/h2>\n\n\n
Is buying here safe?<\/summary>

Payments run through an established gateway (never “send crypto to my wallet” style checkout), the store is HTTPS-only with bot protection, and every order leaves a paper trail \u2014 confirmation email, order number, order history. The warranty makes the worst realistic outcome a replacement, not a loss.<\/p><\/details>\n

Will I get banned by the official service?<\/summary>

Genuine plans carry the same practical risk profile as any discounted or region-sourced key \u2014 very low inside the warranty window. Our warranty exists precisely to absorb the residual risk: if a product fails while covered, you don’t eat the loss.<\/p><\/details>","protected":false},"excerpt":{"rendered":"

Everything buyers actually ask \u2014 payments, delivery, warranty, and how the store works. If your answer isn’t here, Telegram support replies fast. Orders & delivery How fast is delivery? Automatic and fast: most orders are delivered by email within about three minutes of payment confirmation. Rare products marked “manual” on their page are handled by […]<\/p>\n","protected":false},"author":1,"featured_media":786,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2009","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/subsroute.com\/ar\/wp-json\/wp\/v2\/pages\/2009","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/subsroute.com\/ar\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/subsroute.com\/ar\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/subsroute.com\/ar\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/subsroute.com\/ar\/wp-json\/wp\/v2\/comments?post=2009"}],"version-history":[{"count":0,"href":"https:\/\/subsroute.com\/ar\/wp-json\/wp\/v2\/pages\/2009\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/subsroute.com\/ar\/wp-json\/wp\/v2\/media\/786"}],"wp:attachment":[{"href":"https:\/\/subsroute.com\/ar\/wp-json\/wp\/v2\/media?parent=2009"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}